Did you know the number of active LPG domestic customers was 31.4 crore in 2023? LPG or Liquified Petroleum Gas is one of the most used ways to get a gas connection in India. Whether for cooking or heating, LPG gases always come to the rescue! Being such an integral part of the household, new homeowners feel perplexed about getting a new gas connection. Many feel confused about the offline documentation process; others are unsure about the types of gas connections available. If you are recently moving to a new city, then figuring out how to apply for gas connections online and offline is essential. That’s why, driving your woes away, we will walk you through how to get a new gas connection and its cost along with the necessary details. So, let’s get started, shall we?
Types of Gas Connections Available Near You
Before we get started, you need to understand there are two types of gas connection services – LPG (Liquified Petroleum Gas) and PNG (Piped Natural Gas). LPG, a mixture of hydrocarbons, is a flammable gas that we use for lighting, heating, and cooking. On the other hand, PNG is also used for heating and cooking and it is a convenient substitute for LPG. Though the latter is a cleaner choice, it is delivered through a pipeline unlike LPG coming in cylinders.
Since LPG is commonly used in India, the most private sector gas suppliers are East Gasm Totalgaz, Super Gas, and Jyothi Gas. However, you can also choose a public-sector supplier, and they are more popular compared to private ones. Below, we mention the public-sector gas suppliers:
| Public Sector LPG Supplier | Founded In |
Description |
| Indane | 1965 | Indane is a leading cooking gas brand in India, operated by Indian Oil Corporation (IOC). It offers reliable LPG services and focuses on safety and customer satisfaction. |
| HP Gas | 1979 | HP Gas is operated by Hindustan Petroleum Corporation Limited (HPCL). It is known for its extensive distribution network and commitment to providing quality LPG services across India. |
| Bharat Gas | 1955 | Bharat Gas is a flagship product of Bharat Petroleum Corporation Limited (BPCL). It is recognised for its emphasis on customer service, safety, and eco-friendly practices in delivering LPG. |
How to Get a New Cooking Gas Connection
If you have recently moved to a new city, you should get a new gas connection. You should remember that the price of cylinders varies from one distributor to another based on the public and private sectors. However, the application process is simple. At first, you have to decide where you want your gas cylinders from. Then you have to go to the website and create an account. Below, we provide detailed information about how the application process works for every supplier.
1. For HP Gas Connection
With 44 plants across India, HP Gas is a popular option. Every stage of the process from bottling to its distribution is thoroughly monitored. Let’s take a look at how to get HP Gas new connection:
Online Method
1. Visit the HP Gas registration portal where you can create an account.
2. You can register via the e-KYC facility; make sure, your phone number is linked to your Aadhar card. Or you can keep your ID and address proof by your side to start the registration process.
3. Once you have the necessary documents, submit them online by clicking on the “Submit” button. After successfully submitting, you will receive a referral number to track your application status.
4. Next, you have to pay for the gas connection fees by using a debit card, net banking, or credit card.
Offline Method
1. You can directly visit the HP Gas Centre near you. If you cannot find a centre, you can locate one by visiting the distribution portal.
2. There you need to visit the nearest dealer or office to get the application form.
3. Submit the application form with the necessary documents.
4. You will get a call confirming your request and your application is processed within 4-5 working days.
2. For Indane Gas Connection
Indane Gas Connection is a popular LPG service provider in India. It offers domestic gas cylinders for cooking. You can apply for a new connection online or through a local distributor.
Online Method
1. Go to the official Indane website and look for the option to apply for a new gas connection.
2. Provide the required personal and address details. Scan and upload copies of your identity proof, address proof, and passport-sized photograph.
3. Select the nearest Indane distributor to your location.
4. Review your application and submit it online. Indane will verify your documents and contact you for further steps.
5. Once your application is approved, you will need to pay a security deposit.
Offline Method
1. Locate your nearest Indane gas distributor.
2. Request an application form from the distributor.
3. Complete the required details on the form, including your personal information, address, and contact details.
4. Provide copies of your identity proof, address proof, and passport-sized photograph.
5. Hand over the completed form and supporting documents to the distributor.
6. The distributor will verify your documents and process your application.
7. Once approved, you will receive your gas cylinder, regulator, and other necessary items.
3. For Bharat Gas Connection
Bharat Gas Connection offers a reliable and efficient way to access clean cooking fuel. With a focus on customer convenience, the service provides hassle-free registration, quick installation, and dedicated support.
Online Method
1. Visit the official Bharat Gas website.
2. Look for the ‘New Connection’ section on the homepage.
3. Provide the required details such as your name, address, contact information, and identification documents.
4. Upload the necessary documents, such as ID proof and address proof, as specified.
5. Complete the payment process through the available online payment options.
6. After your application is processed, you will be contacted to schedule a convenient installation time.
7. A technician will install the connection at your home, ensuring everything is set up safely.
Offline Method
1. Locate your nearest Bharat Gas distributor by checking the official website or calling customer service.
2. Ask for the new connection application form at the distributor’s office.
3. Complete the application form with the required details, including your name, address, and contact information.
4. Gather the necessary documents, such as a government-issued ID, address proof, and passport-sized photographs.
5. Hand in the completed application form along with the supporting documents at the distributor’s office.
6. Make the required payment for the connection as specified by the distributor.
Documents Required for New Gas Connection
To obtain a new gas connection for your home in India, you typically need to provide the following documents:
1. Identity Proof (Voter ID, passport, or driving license)
2. Address Proof (Utility bill, Aadhaar Card, or passport)
3. Photographs (2-3 Recent passport-sized photographs)
4. KYC Form
5. Other Documents (A declaration of your cooking gas requirement or any specific forms required by the gas agency.)
Always check with your local Gas distributor for any additional requirements specific to your area.
Know about New Gas Connection Price
The cost of a new gas connection in India varies depending on the provider (Indane, Bharat Gas, HP Gas, etc.), the size of the gas cylinder (14.2 kg, 19 kg, etc.), and the specific charges levied by the distributor. Here’s a breakdown of the typical costs involved:
1. Security Deposit: This is a refundable deposit required to ensure the cylinder is returned. It usually ranges from Rs. 1,500 to Rs. 3,000.
2. Cylinder Cost: The initial cost of the gas cylinder itself, which can vary depending on the size.
3. Pressure Regulator: This is a safety device that regulates the gas flow. The cost is usually around Rs. 150.
4. Installation and Demonstration Charges: These charges are typically levied for connecting the cylinder and providing instructions on its safe use. They can range from Rs. 100 to Rs. 200.
5. Administrative Charges: These may include fees for paperwork and processing your application.
It’s important to note that these costs may vary based on your location and the specific policies of your chosen gas provider. Below, we mention the new gas connection cost as per the cities:
| City | Domestic (14.2 kg) | Commercial (19.2 kg) |
| New Delhi | Rs. 803.00 | Rs. 1,691.50 (+39.00) |
| Kolkata | Rs. 829.00 | Rs. 1,802.50 (+38.00) |
| Hyderabad | Rs. 855.00 | Rs. 1,919.00 (+38.00) |
| Mumbai | Rs. 802.50 | Rs. 1,802.50 (+39.00) |
| Bangalore | Rs. 805.50 | Rs. 1,769.50 (+38.00) |
How to Raise Request for LPG Gas Cylinder Refill
Raising a request for an LPG gas cylinder refill is a straightforward process, ensuring that you never run out of cooking gas. Here’s how you can do it:
1. Contact Your Gas Agency: Reach out to your local gas agency where you have your gas line connection. You can find their contact number on your receipt or through their official website.
2. Mobile Apps: Most LPG providers, like Indane, HP Gas, and Bharat Gas, have mobile apps. Download the respective app, log in with your account details, and navigate to the refill request section.
3. SMS Service: You can also raise a request via SMS by sending a specific code to the designated number of your gas supplier. Check your provider’s website for the exact format.
4. Online Portal: Visit the official website of your gas provider. Look for the “Refill Request” option, log in, and fill out the necessary details to place your order.
5. Customer Care: If you prefer speaking to someone, call the customer care number of your gas provider. They can assist you in placing the refill request.
We hope now you have an idea of what you should do when you need to get a gas line connection. The process is easy when you know which documents to carry. With the convenience of online form fill-ups, it has become easy. Of course, check the process throughout before applying.
Frequently Asked Questions
1. How to get a gas connection in Bangalore?
To get a gas connection in Bangalore, you need to visit the nearest LPG distributor with the required documents such as identity proof, address proof, and a passport-sized photograph. After applying, you will receive a connection after verification and payment of the applicable fees.
2. Can I have 2 LPG connections?
Yes, you can have two LPG connections, but it typically requires approval from the authorities and you must comply with specific guidelines. You will need to provide valid reasons for needing an additional connection, and both connections should ideally be from the same gas agency.
3. Can husband and wife take separate gas connections?
Yes, a husband and wife can each have separate gas connections if they live at different addresses or can justify the need for individual connections. However, they must follow the regulations set by the gas agency and provide the necessary documentation for each connection.
4. How many gas connections can a person have?
A person can typically have one LPG connection per household, but they may apply for a second connection under specific circumstances, such as for a commercial establishment.
5. Can I get a gas connection without local address proof?
Obtaining a gas connection without local address proof can be challenging, as most gas agencies require it for verification purposes. However, you may be able to provide alternative documents, such as a rental agreement or a letter from your landlord, to establish your residency.
